Embedded Jewel Refund Policy

At Embedded Jewel, we take pride in our handcrafted silver and gold jewelry. Please review our refund policy below:

Refunds are only allowed if:

Custom or personalized orders may take additional processing time.

The item is damaged or not as per the photo on our website. The customer provides a clear unboxing video showing the issue. No refunds will be granted if:

The piece doesn’t fit or the customer doesn’t like it.

To request a refund, email us at customercare@embeddedjewel.com with the required unboxing video.

Thank you for understanding!